Frequently Asked Questions


Where is American Self Storage of Gahanna located?

American Self Storage of Gahanna is conveniently located at 1651 Taylor Rd, Gahanna, OH 43230, making it easy to access from Gahanna and nearby Columbus neighborhoods.

What are your office hours?

Our office hours are:
  • Monday – Friday: 9:30 AM – 5:30 PM
  • Saturday & Sunday: Closed

If you need assistance outside office hours, our customer support team is available extended hours.

What are the gate access hours?

Tenants can access their storage units during the following gate hours:
  • Daily: 6:00 AM – 9:00 PM

This allows for flexible access while maintaining a secure facility environment.

Do you offer climate-controlled storage units?

Yes. We offer climate-controlled storage units designed to help protect temperature-sensitive items such as furniture, electronics, documents, photos, and collectibles from Ohio’s seasonal temperature changes.

Can I rent a storage unit online?

Absolutely. We offer online storage rentals, contactless move-ins, and Touchless Rentals™, allowing you to rent a unit, sign your lease, and make payments without visiting the office.

What security features does the facility offer?

Our facility is equipped with multiple security measures, including:
  • 24-hour video surveillance
  • Gated entry with keypad access
  • Property lighting
  • On-site management

These features help provide peace of mind while your belongings are stored with us.

Do you offer drive-up storage access?

Yes. We offer drive-up access storage units, allowing you to pull your vehicle directly up to your unit for quick and easy loading and unloading—ideal for heavy or frequently accessed items.

Is indoor vehicle storage available?

Yes. Indoor vehicle storage is available for select vehicles, offering added protection from weather and outdoor exposure. Contact our team to confirm availability and sizing options.

How do I pay my storage bill?

We make payments easy with online bill pay, allowing you to manage your account securely from anywhere. Automatic payment options may also be available for added convenience.

Are your storage units ADA accessible?

Yes. Our facility offers ADA-accessible storage units and interior access options to ensure a comfortable experience for all customers.

What items are not allowed to be stored?

For safety reasons, prohibited items include:

  • Flammable or combustible materials
  • Firearms and ammunition
  • Hazardous chemicals
  • Perishable food
  • Living plants or animals

If you’re unsure about a specific item, our team is happy to help clarify.

How can I contact American Self Storage of Gahanna?

You can reach us by phone at (614) 694-0387, stop by during office hours, or contact us online anytime. Our customer support team is available:

  • Monday – Saturday: 7:00 AM – 11:00 PM
  • Sunday: 10:00 AM – 6:00 PM